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Developing a science base for the naming of computer commands.
Barnard, P., Grudin, J. & MacLean, A.
In J.B. Long & A. Whitefield (Eds.), Cognitive Ergonomics and Human-Computer Interaction (pp.95-133). Cambridge: Cambridge University Press.
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This chapter reviews three series of studies on the naming of computer commands. The three series cover learning novel meanings and novel forms; contextualisation and set effects; and abbreviations. Included are on-line performance data and a variety of collateral studies. The emphasis of the review is on the utilisation of empirical evidence for the derivation of generalisable principles.