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Introducing the interactive computer at work: The user’s views.
Long, J. ,Hammond, N.V ,Barnard, P. ,Morton, J. & Clark, I.A
Behaviour and Information Technology, 2, (1) p. 39 - 106. (See also APU 1487 - Human Factors Report HF060 - IBM (U.K) Laboratories, Hursley, July 1982).
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